There’s more to customer support than just answering an email really fast, and ElevateCX is where people who take customer experience seriously can find deep, engaging education that they can use to train their teams. Our attendees are CX practitioners, managers, team leads, and others who are on the front lines of customer experience each day.
Learn from your industry peers about trends in CX, hear thoughtful advice on growing and scaling teams, and get insight into how legacy brands are evolving their customer support solutions.
We carefully plan our agenda to include lots of curated social time as well, so you’ll be able to meet new contacts and build lasting, genuine relationships. Most of our attendees are Customer Support Managers, Directors of CX, Heads of Support, Customer Advocates, and even QA and Documentation Specialists. You’ll be in good company all weekend!
With job titles ranging from Head of Support, CX Manager, VP of CX, Director of CXBecome A Sponsor
5+ Year Veteran
Majority of our attendees
Return rate per company per year
Our vibrant community of CX leaders come together in Slack to discuss industry trends, get help and advice, share resources, and post job listings. (We also have channels to talk about books and TV, if you're looking for some distraction!) While our sponsor partners are also present in these discussions, we promise you'll never be sold to or have your info used without your ok.
We don’t believe in mountaintop experiences, we build sustainable relationships. Our community exists to grow leaders and mentors.