Elevate Women in CX

May 31 - June 1, 2024 in Austin, Texas

A 2-day leadership conference celebrating dot-connectors, movers, shakers, and makers of amazing customer experiences.

We believe in the power of women’s stories. This two day event will feature all women from the customer experience world sharing their stories of building a business, working in largely male-dominated fields, focusing on self-care, learning how to develop strengths, bouncing back from failures and heartbreak, and ridding ourselves of imposter syndrome.

Whether building a business, raising a family, or navigating a career industry that’s deeply emotionally draining, women have unique experiences and wisdom to share. True leadership and growth come when we share that wisdom with other women who need support and encouragement.

To keep this event intimate and allow for maximum networking, we’re limiting physical seats to just 100 women-identifying attendees.

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5+ Year Veteran
Majority of our attendees
85%
Return rate per company per year
700 Attendees
With job titles ranging from Head of Support, CX Manager, VP of CX, Director of CX

700
Attendees

With job titles ranging from Head of Support, CX Manager, VP of CX, Director of CX

Get Tickets

5+ Year Veteran

Majority of our attendees

85%

Return rate per company per year

This isn’t our
first rodeo

Our flagship event started as a platform of peer-to-peer learning for those working in customer experience. Our first event was in 2012 in San Francisco, and since then we’ve produced over 40 events all over the world and showcased over 300 speakers on stage from companies like Google, Atlassian, Slack, Zendesk, as well as smaller software companies and universities.

Encouraging Stories

We believe that everyone has a story to tell that can encourage or lead someone in the world. We’re dedicated to telling stories that will resonate with women no matter where they are in their career journey.

Peer-to-Peer Learning

We’ve found that people learn best from people who are a reflection of their own lives. We focus on bringing peer leaders to the stage to empower and encourage in an accessible way and do not hire professional speakers or celebrities.

Genuine, Sustainable Community

Most of our attendees are Customer Support Managers, Directors of CX, Heads of Support, Customer Advocates, and even QA and Documentation Specialists. You’ll be in good company all weekend!

All Female Speakers

Elevate events have traditionally featured 60% female speakers, and at ElevateWomen we’ll be making that 100%! All our speakers will be coached to speak on stage, even if they’ve never done it before.

Meet Our Speakers

The women on stage will hail from companies committed to diversity in leadership. Our speakers will be mothers, daughters, CEOs, artists, and leaders, reflecting the varying roles that women take on every day in addition to their careers in customer experience.

Learn from your industry peers about trends in CX, hear thoughtful advice on growing and scaling teams, and get insight into how legacy brands are evolving their customer support solutions.

We carefully plan our agenda to include lots of curated social time as well, so you’ll be able to meet new contacts and build lasting, genuine relationships.
Apply To Speak
Ashley Hayslett
Head of Community Support
Jaclyn Mullen
Senior Developer Advocate
Kat Gaines
Head of Community Support
Jess Cervellon
Fractional CMO/CXO
Nicole Renzetti
Operations Manager
Hillary Curran
Sr. Director of CX
Mercer Smith
VP of CX Insights & Community
Sarah Hatter
Sr. Director of Community & Events
Cheryl Spriggs
Sr. Director of Community & Events
LIVE WORKSHOP
KnowledgeOwl Team
Sr. Director of Community & Events
Jaclyn Mullen
TheLoops
Head of Marketing
Kat Gaines
Pager Duty
Senior Developer Advocate
Jess Cervellon
Fractional CMO/CXO
Nicole Renzetti
Interfolio
Operations Manager
Hillary Curan
Guru
Sr. Director of CX
Mercer Smith
PartnerHero
VP of CX Insights & Community
Sarah Hatter
PartnerHero
Sr. Director of Community & Events

Past Speakers

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Location

The Otis Hotel
Austin, Texas

1901 San Antonio Street
Austin, TX 78705

May 31 - June 1, 2024 at the Otis in Austin, TX

Join us Friday & Saturday at The Otis Hotel for 2 days of talks, workshops, and perfectly curated social events. Take advantage of our generous discounted room rate to book your stay for the weekend!

Schedule

Friday, May 31

Doors open at 9am for coffee and chatter, talks kick off at 10am and run until 4pm. A full buffet lunch will be served, and expect to join us for a social happy hour from 5:00-8pm.

Saturday, June 1

After morning yoga, meditation, or discussion, join us for brunch from 9-11am. You’ll have time to catch up on work, mingle with attendees, or chat with some of our speakers about their talks. Talks run 11am-3pm and a fun wrap party will be held immediately following talks.

Tickets

All in VIP Ticket

$850
A bundle for your hotel + event ticket. Your purchase includes one ticket per attendee to the event, all programming, and meals on both days, plus a single hotel room for May 31 to June 1, 2024.

Earlybird Single Ticket

$300
A single ticket that includes access to all talks, meals, networking events, and any additional workshops or social events.

Group Tickets

$275
A discounted ticket for groups of three or more that includes access to all talks, meals, networking events, and any additional workshops or social events.

Stay Connected
with ElevateCX

Powerful connections with our CX community

 Our vibrant community of CX leaders come together in Slack to discuss industry trends, get help and advice, share resources, and post job listings. (We also have channels to talk about books and TV, if you're looking for some distraction!) While our sponsor partners are also present in these discussions, we promise you'll never be sold to or have your info used without your ok.

Encouraging Stories

We don’t believe in mountaintop experiences, we build sustainable relationships. Our community exists to grow leaders and mentors.

Share Yours

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Our Past
Sponsors

We take sponsorships very seriously and only choose to partner with a few for each event.

Our sponsors get front-row access to our event and time to build authentic relationships with all our attendees in a low-pressure, highly social event.
BECOME A SPONSOR

Partner
Hero

We take sponsorships very seriously and only choose to partner with a few for each event.

Our sponsors get front-row access to our event and time to build authentic relationships with all our attendees in a low-pressure, highly social event.
BECOME A SPONSOR
AriseHealth logoOE logo2020INC logoAriseHealth logo2020INC logoAriseHealth logoAriseHealth logoAriseHealth logo

Past Speakers

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Job title

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Full name
Job title

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Job title

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ElevateCX is produced by

Frequently Asked Questions

What is ElevateCX all about? (Video)
What talks are on the agenda? What will I learn?

Our full speaker list will be announced in early 2024, but know we are diligently working on curating talks from women #CX leaders who will be covering a mix of topics, including people management, career growth, personal growth, authentic self-care, and conflict mediation.

When will VIP ticket sales end?

Early bird ticket sales end on January 31, 2023. Prices will increase to $300 on February 1, 2024.

What's included in my ticket purchase?

Your ticket includes access to all talks, workshops, social events, meals and drinks on both days. (Yes, we feed you!)

CONTACT US
Drop us a line or sign up for email updates for future ElevateCX events and news!